FAQ
Frequently asked questions
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Getting started
TradeX24 is a trading platform that scans the market for rule-based setups (Supertrend flips, moving-average crossovers, breakouts and pullbacks, with a market-trend filter), shows them to you with a suggested entry, stop-loss and target, and, once you approve, places and manages the trade on your Kite account.
TradeX24 works with your Kite account. You sign in to Kite on Kite’s own login page each trading day, and TradeX24 receives a session that is valid for that day only.
No. Scans, order placement and exits run on our servers during market hours. You only need to approve setups, which you can do from your phone or desktop.
Yes. Every plan starts with a 7-day trial in paper-trading mode, so you can see real setups and simulated results before paying.
Trading & risk
No. Every setup must be approved by you before anything is bought. Approved setups are executed only while the signal is still valid and within the risk limits you set.
Every position gets a stop-loss as soon as it is filled. You set your capital, risk per trade, maximum position size, maximum open positions and a daily loss limit. When the daily limit is reached, no new trades are opened that day.
In paper mode, TradeX24 runs the full workflow (scanning, approvals, entries and exits) with simulated fills at live prices. No real orders are placed. It is the best way to evaluate strategies before going live.
No, and nobody honestly can. Trading involves risk of loss. TradeX24 is a tool that applies rules consistently and protects every position with a stop-loss; results depend on market conditions and your choices.
Plans & billing
Annual plans cost less per month (about two months free) and are billed once a year. Monthly plans can be cancelled at the end of any billing month.
Yes. You can upgrade at any time and the difference is adjusted. Downgrades take effect at the next renewal.
No. Subscription prices exclude GST. Brokerage, exchange charges and taxes on your trades are charged by your broker as usual.
Contact support or cancel from your account. Your plan stays active until the end of the period you have paid for. See the Refund Policy for details.
Still have questions?
Write to support@tradex24.in or use the contact form.
Start with a paper-trading trial
See real setups from the market, approve them and watch the simulated results before you commit a rupee.